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Cultural Background Resources
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Cultural Background Resources

Note: In January 2025, the Cultural Background Resources booklet was updated and published as the Caring for CaLD Seniors Toolkit.

The new Caring for CaLD Seniors Toolkit produced by PICAC NT is available as a free download (here). It can also be provided in print on request.

Caring for CaLD Seniors Toolkit

This toolkit is essential reading for any provider caring for seniors from culturally and linguistically diverse (CaLD) backgrounds. It includes details on how to access information, resources and tools and provides access to online resources available in multiple languages.

Contents

  • Aged Care Information in Language
    • Department of Health and Aged Care
    • DoHAC – Ageing and Aged Care
    • New Charter of Aged Care Rights
    • Age Care Diversity Framework and Action Plans
    • Specialised Care and the Specialisation Framework
    • The Aged Care Quality Standards
    • My Aged Care
    • DSS Information in Languages
  • Resources for service providers
    • Communication cards, bilingual phrase cards, aged care signage, consumer feedback forms,interpreter cards
    • Contract checklist for providers
    • Community profiles (Department of Immigration and Citizenship)
    • Knowing your community
    • Cultural and religious guidelines for service providers
      • Calendar of multifaith, religious and cultural calendar
    • Catering for culturally and linguistically diverse seniors
    • Ethnic media
    • Cross-cultural communication
    • Cultural competence
  • Translating and interpreting services
    • TIS National
    • ITSNT
    • AUSIT guidelines for health professionals working with interpreters
    • Free translations – different languages, same aged care
  • Care information in language
    • Incontinence care information in other languages
    • Translated mental health information
    • Information to raise dementia awareness in CaLD Communities
      • Moving Pictures – resources about dementia
    • Information on advance personal planning
    • Information on palliative care.

The booklet is updated frequently. If you notice out of date information or would like to suggest inclusions, please let us know.

If you prefer to have a printed copy of the booklet, please contact PICAC NT on 08 8941 1004 during office hours (Monday to Friday, 9am to 3pm – except public holidays).

Page updated February 2025