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Registered supporters in aged care

25 Nov 2025

Everyone has the right to make decisions about their life.

Some older people may want or need support to make their own decisions about their aged care. If you want or need help making decisions, you can choose someone you trust to support you. These people are called ‘registered supporters’. The registered supporter role is one of the changes in the new Aged Care Act. It promotes your right to make your own decisions and helps you to stay in control of your life.

A registered supporter can be anyone you trust, like a close friend or family member. You can have more than one registered supporter. Registered supporters can help you to make and communicate your own decisions about your aged care. This might include:

  • supporting your daily aged care decisions
  • helping you access, understand and communicate information with people like My Aged
  • Care, assessors and aged care providers.

You don’t need to have a registered supporter if you don’t want one, but if you do, you can register a supporter:

  • by contacting My Aged Care
  • during your assessment process, including with an aged care assessor
  • face to face with an Aged Care Specialist Officer through Services Australia
  • by completing and submitting the registration form in your My Aged Care Online Account, if you have one.

Your prospective supporter can also make this request.
For more information, visit the My Aged Care website.

Information is provided by the Department of Health, Disability and Ageing

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